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finally talked to someone today not from the number listed on the confirmation but from a link from a email I sent them and they responded back not with an answer but what I text to them they are answering using another company name. i think they were once fab party dress ( is why we couldn't find a review under fab pretty dress along with ISl dresses I just went with the flow and asked about my order they did pull my order up an told me what I ordered when I asked why are they using another name they said they have a few websites out their and they are based in Hong Kong

Wow This was a dress for my daughter prom think I'm going to wait it out and see if they send me the dress cause she loved it ( need her to learn this lesson it's not that mom don't want to get the dress off line the Internet is not always a honest place Of course we'll get a Back up

I can always do a disbute with my bank and get my money back

Product or Service Mentioned: Fabprettydress Dress.

Reason of review: Order processing issue.

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